Refund policy
By making a purchase with Rise Darling Co, you agree to comply with the terms outlined in this Refund Policy.
1. Returns
1.1. Rise Darling Co accepts returns within 7 days of the date your item is received.
1.2. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition it was shipped in.
2. Non-Refundable Items
2.1. The following items are non-refundable:
- Personalized items
- Personal care items
- Liquids
- Flammable or gas products
2.2. Gift cards and items purchased on sale are also non-refundable.
3. Return Shipping Fees
3.1. The buyer is responsible for any return shipping fees. Rise Darling Co is not responsible for the cost of return shipping.
4. Refund Process
4.1. Once we receive the returned item and inspect it to ensure it meets the return criteria, a refund will be issued.
4.2. Refunds will be processed within 10 business days after the item is accepted for return.
5. Delayed Refunds
5.1. If more than 15 days have passed since you received confirmation of your refund, and the refund has not been credited to your account, please contact your local banking agency.
6. Defective or Damaged Items
6.1. It is the responsibility of the buyer to inspect any package upon arrival for any defects or imperfections. If you receive a defective or damaged item, please contact us immediately for assistance.
7. Contact Information
7.1. If you have any questions or concerns about our Refund Policy, please contact us at risedarlingco@gmail.com.
8. Refund Policy Changes
8.1. Rise Darling Co reserves the right to update and modify this Refund Policy at any time. The latest version will be posted on the website with the last updated date.
By making a purchase with Rise Darling Co, you agree to the terms outlined in this Refund Policy.