FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
We currently only ship to the US, but hope to branch out soon!
How long does shipping take?
Product is 2-7 business days. This is when your product is being made. We do not mass produce items. We ship USPS First Class which usually takes 2-5 business days in transit. If you do not receive your item, you will need to check with your post office.
How do I track my order?
Once your item ships, you will receive an email with a tracking number! You can click that at any time to check where your package is.
Returns
Do you accept returns?
We only offer returns on items that are defective or there was a mistake on our end, such as a misprint. We do not accept returns on personalized items, liquids, or hazardous materials. If you receive a defective order, you have 7 days from the date of delivery to contact us to process a return. It is the responsibility of the buyer to pay for return shipping and we require the item back in the same packaging and as it was received.
How long does it take to process my return?
This varies. Once we receive the product back, we will either accept or decline the return. Once, we accept, we will either process a new order for you, or issue a refund. This would take the usual turnaround time as it would take to order a new product.
Can I exchange for a different item?
We do not offer exchanges. Due to us not keeping inventory on sight, we ask that you double check the sizing charts and descriptions to ensure you order the right item.
General
What are the care instructions?
Wash all apparel inside out and in cold water; hang to dry. Do not iron over the designs; do not dry clean; do not allow your item to be exposed to direct sunlight for long periods of time.
Are you a dropshipper?
We do not drop ship. All items are either picked by us via wholesale, or designed by us personally.
What brands do you use?
We use a mix of Bella and Canvas, Comfort Colors, and Gilden - all are high quality products.
Sizing recommendations?
All of our apparel is unisex, except for women's tank tops. If you prefer an oversized look, we recommend sizing up a few sizes. All of our listings will have a size chart attached for reference.